Whatsapp down: Messaging app not working for users across UK and world

November 3, 2017
| Report Focus News

WhatsApp is down.

People can’t send or receive messages using the Facebook-owned app, apparently because of a server problem.

The app doesn’t initially look broken, with chats and contacts able to load. But once a user is into a chat, the app just shows a “connecting” message that never resolves itself, and so new messages can’t be sent or received.

That also means there’s no easy fix to the problem, since it appears to be on WhatsApp’s side. Shutting and opening the app, for instance, just resets the connecting message but won’t stop it showing.

The website Down Detector showed a huge spike in problems with the app, suggesting that almost everyone is unable to get online. The problems are focused in western Europe and Asia, but were reported across the world.

There are relatively few reports of problems from the Americas, but that might simply be a result of the fact that timezones mean that many people there are currently asleep.

WhatsApp¬†Web, which uses the phone’s connection, is also broken.