Facebook Paid Contractors to transcribe users’ audio messages without permission

August 14, 2019
| Report Focus News
Facebook CEO Mark Zuckerberg delivers the opening keynote introducing new Facebook, Messenger, WhatsApp, and Instagram privacy features at the Facebook F8 Conference at McEnery Convention Center in San Jose, California on April 30, 2019. - Got a crush on another Facebook user? The social network will help you connect, as part of a revamp unveiled Tuesday that aims to foster real-world relationships and make the platform a more intimate place for small groups of friends. (Photo by Amy Osborne / AFP) (Photo credit should read AMY OSBORNE/AFP/Getty Images)

Facebook has become the latest tech giant to face scrutiny over its handling of users’ data, following a report that said the social media giant been paying hundreds of contractors to listen to and transcribe users’ private audio chats, some of which are X-rated.

The company confirmed that it had been transcribing users’ audio and said it was no longer doing so, Bloomberg reported.

Facebook did not immediately respond to a Report Focus News request for comment.

The contractors were checking whether Facebook’s artificial intelligence correctly interpreted the messages, which were anonymous.

Facebook has been facing broad criticism from lawmakers and regulators over its privacy practices.

Last week, a federal appeals court rejected Facebook’s effort to undo a class-action lawsuit claiming that it illegally collected and stored biometric data for millions of users without their consent. The company also agreed to pay a record $5 billion fine last month to settle a U.S. Federal Trade Commission data privacy probe.

Earlier this month, Apple Inc and Alphabet Inc’s Google globally suspended reviewing recordings from users interacting with their voice assistants, as concerns over data privacy mount.